Returns & Exchanges

At Ollie's Bargain Outlet, we want you to be satisfied with your bargain; if you are not happy with your purchase, you can return your items to any of our store locations for a refund or exchange within 30 days.

1

Gather Your Receipt

Ensure you have your original sales receipt or packing slip to receive a full refund to your original payment method.

2

Keep Original Packaging

Items must be returned in their original, unopened packaging and in new condition to qualify for a return or exchange.

3

Visit a Local Store

Bring your item and proof of purchase to the customer service desk at any Ollie's Bargain Outlet location.

4

Receive Your Refund

Once processed by a team member, your refund will be issued immediately to your original form of payment or provided as store credit.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing